Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 1 to 3 business days after the order is placed.
Please note that orders are not processed or shipped on weekends or public holidays.
During high-demand periods, promotions, or holidays, processing times may be slightly longer.
Free International Shipping and Fulfillment
SLL provides free international shipping on all orders.
Orders may be fulfilled and dispatched through our trusted international fulfillment partners located outside the United States. The shipping origin may vary depending on product availability and the customer’s delivery destination.
The estimated total delivery time is usually 7–15 business days, including order processing. Once your order has shipped, tracking information will be sent to your email when available.
For shipping assistance, please contact us at info@SLL.co.
Once your order has shipped, you will receive a confirmation email containing tracking information, when available. For questions about your shipment, please contact us at info@SLL.co.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information, if available.
Please allow some time for the tracking details to update after receiving your tracking number.
Shipping Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
info@SLL.co
Delayed or Lost Orders
If your order is delayed, please contact us and we will help you check the status of your shipment.
Please note that delivery delays may occur due to customs, courier issues, weather conditions, or other unexpected events.
Customs, Duties & Taxes
Depending on your country or region, your order may be subject to customs duties, import taxes, or additional fees.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at:
info@SLL.co
Please include your order number and clear photos of the item so we can review the issue and assist you.
Contact Us
For any shipping-related questions, please contact us at:
info@SLL.co